Accessibility Plan and Feedback
Ensuring an inclusive and barrier-free experience for all in compliance with the Accessible Canada Act (ACA).
Accessibility at a Glance
We are committed to improving accessibility in the following key areas:
Employment
We support an inclusive workplace with accessible hiring and accommodations.
Built Environment
Enhancing facility access for all employees and visitors.
Communication & ICT
Ensuring digital and physical communication meets accessibility standards.
Transportation
Providing accessible boarding and safety measures for passengers.
Our Commitment to Accessibility
Key Highlights from Our Accessibility Plan
- Commitment to Accessibility: We prioritize barrier-free operations.
- Regulatory Compliance: Aligning with the Accessible Canada Act (ACA).
- Employee Training: Company-wide accessibility training initiatives.
- Facility Upgrades: Improving physical accessibility at our locations.
- Digital Accessibility: Ensuring our website meets WCAG 2.0 AA standards.
- Feedback Mechanism: Open channels for accessibility concerns and suggestions.
- Alternative Formats: We provide documents in multiple formats for accessibility.
- Ongoing Compliance & Reporting: Regular updates and progress tracking.
Alternative Formats Available
Our accessibility plan is available in multiple formats upon request:
- Print Version – Available within 15 days
- Large Print – Available within 15 days
- Audio Version – Available within 30 days
- Braille Version – Available within 50 days
To request an alternative format, please contact us via email or phone.
Accessibility Reporting & Compliance
To ensure compliance with the Accessible Canada Act (ACA), we follow a structured reporting process:
- Year 1: Publish the Accessibility Plan and set up a feedback process.
- Year 2 & 3: Provide progress reports on our accessibility initiatives.
- Year 4: Review, update, and publish a revised Accessibility Plan.
All reports will be made publicly available on this website.
We Want Your Feedback
Help us improve! Let us know how we can enhance accessibility.
Contact Us
Email:
Phone:
Alternate Formats:
To request an alternative format, contact us via email or phone.