You are expected to attend all training events regularly and on time at L R Helicopters Inc. This commitment is essential for completing your training within the designated program duration. You must inform us immediately of any absences or tardiness, according to your contractual obligations. Note that absences will be recorded from the first class meeting.
Interruption of Training
If you’re absent for more than five consecutive days or miss a scheduled examination, you must meet with the CFI or their designee. Not attending classes does not equate to an official withdrawal. Acceptable reasons for study interruptions are limited to:
- Medical Reasons: You must present a physician’s note detailing the illness and the period of absence required.
- Compassionate Reasons: You need to submit a letter describing the emergency, defined as an unforeseen situation beyond your control.
Reinstatement of Training
To resume classes after an interruption, students must secure permission by scheduling a formal interview with the CFI or designee, ideally as soon as the return date is known. Re-admission requires students to be in good financial and academic standing. Failure to properly notify of an absence may result in probationary re-admission, with exceptions possible for valid reasons for the absence.
Re-admission and Consequences of Non-Compliance
To be considered for re-admission after an interruption, a written application must be submitted to the CFI or designee. Failing to adhere to the attendance policy may lead to either the termination of your training program or an increase in the program price to reflect current rates, especially if your training commenced at a discount. It is also your responsibility to notify any third-party funders about your absence.
Should you fail to comply with these policies and experience extended inactivity, we may adjust the cost of your program or cease your training. Such non-compliance could also affect your ability to resume the program where you left off and alter your projected completion dates, all in line with our Refund Policy.
As a student, you are responsible for regularly attending training events and making your best effort to complete training within the time frame of the program. If you are unable to meet the participation requirements and you wish to resume training after an extended period of inactivity, L R HELICOPTERS INC may increase the price of your program to the current price.
If you are unable to meet the requirements of this attendance policy, L R HELICOPTERS INC may either discontinue your training program or impose a price increase if your program was started at a cost below advertised prices.
Student Complaints and Resolution Process
At L R Helicopters Inc., we are dedicated to fostering a supportive, fair, and safe learning environment. Part of this commitment is ensuring a transparent and accessible process for the resolution of student complaints, providing all students with a means to voice concerns and have them addressed promptly and fairly.
Our complaint resolution process includes:
- Initial Submission: We encourage students to report complaints through our designated channels to ensure they are properly documented and handled.
- Investigation: Each complaint undergoes a comprehensive investigation to examine all relevant facts and perspectives.
- Resolution: We take appropriate steps to address and resolve the issue, aiming for a fair outcome for all parties involved.
- Follow-Up: After a resolution is implemented, we conduct follow-ups to ensure satisfaction with the outcome and determine if further actions are necessary.
You must arrive well-prepared for each lesson. This means that you will arrive with all reading assignments complete, and all ground school, and home study work complete.
Students must also show up appropriately dressed for the weather. No cut-off shorts, sandals/flip flops, or cut-off t-shirts. You must also bring a book bag with extra clothing in the helicopter appropriate for the season, in case of an emergency or unplanned landing.
Lesson No-Show / Late Cancellation
L R HELICOPTERS INC will impose a fee for tardiness, lack of preparation, and cancellations within 24 hours.
If you are scheduled for a simulator lesson or flight training event, and weather or maintenance becomes a factor, you are still expected to arrive on-time for training. Your instructor will decide the appropriate course of action which may include substituting the planned lesson with another suitable to the conditions.
L R HELICOPTERS INC understands that extenuating circumstances do occur and will allow exceptions to this policy at its sole discretion. Any time your account incurs a cancellation fee, payment must be received before any further training will be scheduled.
Scheduled Flight no-show Fee(s)
- Flight – $624.00 per hour
- SIM – $150.00 per hour
L R Helicopters Inc. has established a clear policy for course drops and withdrawals, adhering to the guidelines provided by the regulatory bodies governing the province. This policy is crafted to safeguard the interests of our students while upholding the standards of our training programs.
To initiate a withdrawal from a training program, students must either consult with the Admissions Representative or the Certified Flight Instructor (CFI), completing a Student Activity Form in the process. Alternatively, a written withdrawal notice, detailing the reason and the date of withdrawal, must be submitted. This can be done either in person or via registered mail directed to the CFI. A copy of the withdrawal notice will be retained in the student’s administrative file for documentation and compliance.
If a student discontinues attendance without providing a written withdrawal notice, L R Helicopters Inc. will record the student as absent. Consistent with the requirements of Student Loans and funding agencies, such absence will be reported as “withdrawn”.
Health Insurance Policy for International Students
Eligibility for Alberta Health Care Insurance Plan (AHCIP)
International students enrolled in programs lasting more than twelve months can register for the Alberta Health Care Insurance Plan (AHCIP). Those with Study Permits valid for 3 to 12 months might qualify for AHCIP if they submit an application along with a letter stating their intent to reside in Alberta for at least one year. For comprehensive details and to check application eligibility, please visit Health care coverage for students and foreign or AHCIP Registration or AHCIP for Temporary Residents.
Requirements for Students in Shorter Programs
Students enrolled in programs shorter than twelve months, who may not qualify for AHCIP, must secure health insurance through a private provider. While L R Helicopters Inc. does not endorse any specific insurance plan or agent, we are committed to assisting students in exploring suitable private health insurance options that meet their individual needs.
Assistance and Resources
L R Helicopters Inc. provides resources and guidance to help students navigate the process of obtaining the necessary health insurance coverage. Our aim is to ensure all students have adequate health insurance coverage throughout their enrollment, in compliance with Canadian regulations and to safeguard their health and well-being during their studies.
It is mandatory for all international students to have valid health insurance coverage for the duration of their program. Students must provide proof of insurance to L R Helicopters Inc. upon enrollment and maintain coverage throughout their stay. Failure to comply with this policy may result in administrative actions, up to and including suspension from the program until proof of adequate insurance is provided.
For assistance with insurance-related inquiries or help in finding a suitable health insurance plan, students are encouraged to contact the administrative office at L R Helicopters Inc. Our staff is available to provide support and direct students to the appropriate resources for their insurance needs.
Height and Weight Limits
A flight will evaluate prospective students outside the height range of 5’2″ to 6’3″ or weighing over 220 lbs for their ability to comfortably and safely operate the aircraft due to operational constraints.